Shipping policy
Shipping Policy
At House of Nandrajog, we work to ensure your order is processed, packed, and delivered to you as quickly and securely as possible.
1. Order Processing & Delivery
Orders are generally delivered within:
- Prepaid Orders: Up to 3 business days
- Cash on Delivery (COD) Orders: Up to 5–6 business days
Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
2. Tracking Your Order
Once your order has been shipped, you will receive tracking information when available.
You can use your tracking details to follow the progress of your shipment and view the latest delivery updates.
If your order has exceeded the applicable delivery timeframe and you have not received it, please contact us at:
contact@houseofnandrajog.com
Our support team will review the shipment status and assist you accordingly.
3. Delivery Delays
While we aim to deliver orders within the timeframes stated above, occasional delays may occur due to circumstances outside our control, including:
- Courier or logistics delays
- Severe weather
- Public holidays
- High-volume periods
- Incorrect or incomplete delivery information
- Unforeseen operational disruptions
If your order is delayed beyond the expected timeframe, please contact us and we will help investigate the shipment.
4. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
House of Nandrajog cannot be held responsible for delays or failed deliveries resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
5. Contact Us
If you have questions about your shipment, tracking information, or an order that has exceeded the expected delivery timeframe, please contact us:
House of Nandrajog
Email: contact@houseofnandrajog.com
We’re committed to making sure your order reaches you safely and as promptly as possible.