Privacy policy

Privacy Policy

At House of Nandrajog, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or otherwise interact with our services.

By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:

Personal Information

Depending on how you interact with us, this may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details
  • Information you provide when contacting customer support

Payment Information

When you make a purchase, payment information is processed through our third-party payment providers.

House of Nandrajog does not directly store your complete credit or debit card details. Payment information may be collected and processed securely by the applicable payment provider in accordance with its own privacy and security practices.

Device & Website Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website or source
  • Date and time of visits
  • Website usage and interaction data

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments and transactions
  • Provide customer support
  • Communicate with you about your orders
  • Respond to questions, requests, or inquiries
  • Improve our website, products, and customer experience
  • Detect and prevent fraudulent or unauthorized activity
  • Maintain the security of our website and services
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and where you have provided appropriate consent

3. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, remember preferences, and provide a better shopping experience.

Cookies may also be used by third-party services that support our website, analytics, advertising, or payment functionality.

You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and advertising service providers
  • Customer service and communication platforms
  • Fraud prevention and security providers

These providers may only access information necessary to perform services on our behalf and may be subject to contractual or legal obligations regarding the handling of personal information.

We may also disclose information where required by law, legal process, governmental request, or where reasonably necessary to protect our rights, customers, website, or business.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.

7. Third-Party Services & Links

Our website may contain links to third-party websites, services, or platforms.

House of Nandrajog is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party service you choose to use.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps to address the situation.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities
  • Request information about how your personal information is used

To exercise an applicable privacy right, please contact us using the information below. We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, or customer service messages.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

House of Nandrajog
Email: contact@houseofnandrajog.com

We are committed to handling your information responsibly and maintaining your trust.